Summer Cove, Ltd. Policy Page

VISA/MASTERCARD/AMEX:
IERE NET (Summer Cove, Ltd.) currently accepts and and appreciates the concerns that many users have about the privacy of their credit card information. We will not release your credit card information to any outside organizations. If you prefer, you may send us your credit card information via fax, telephone or snail-mail.

My Secure Ordering Shopping cart allows for secure transactions for those items that are listed in the cart.

OTHER FORMS OF PAYMENT:
US$ denominated money orders made payable to SUMMER COVE, LTD. Please verify postage charges by email before getting money order.

FAX:
(246) 435-1623. You may copy our Order Form and fax it 24 hours a day, 7 days a week. Your fax transmission will be confirmed by email (provided one is given).

TELEPHONE:
If you would like to call me in Barbados to check on an order or give me credit card details, please email first to set up a time to call.

SNAIL-MAIL-Barbados: Allow 2 weeks
Francie J. Ammon
141 Rowans Park North
St. George
Barbados, West Indies

EMAIL: francie@iere.com

US SHIPPING CHARGES:
Depends on the destination. Not all items ship from the same location so you may incur multi-location postal charges. Lincoln Enterprises ship from Trinidad. CD and video selections are shipped from Texas, Barbados and Trinidad. If orders are split-shipped, you will have to pay all applicable postage costs.

We utilize US Priority Mail charged at a minimum of $3.50 US.

CONTINENTAL US DELIVERY SCHEDULE:
I aim for approximately 7-14 days if your order is available. I do not hold stock as I am an online store and order stock to fill orders ONLY. Please make sure you enter your address correctly. You will be charged for shipping if we have to re-ship because of an address error.

NON-US SHIPPING AND HANDLING SCHEDULE:

Global Priority Mail: approximately 14-30 days to certain locations (including APO & FPO), Barbados postal mail from Barbados, Trinidad postal mail from Trinidad.

FedEx and other courier services can be requested and account numbers given.

We will ship everywhere. Total shipping charges will be calculated when you place your order and you will be notified by email. Local duties or taxes may apply. The correct amount will be declared to Customs.

RETURN POLICY:
If any item arrives damaged, please send Email to francie@iere.com to have the item re-shipped. Please hold the damaged merchandise, the carton and all packing materials.

BACKORDERS (Out of Stock Items):
US customers: if any items are backordered when you place your order, you will be given the option by Email of specifying whether to hold the order until all items are in stock, or to ship the order immediately and to backorder, or cancel, any backordered item (s). The option to ship available item (s), and to backorder the remaining item (s) will incur shipping costs for each order. It is not possible to estimate how long a backorder will require to fill.
Non-US Customers: Because of mailing costs, the order will be held until all items are filled but you may choose to have unavailable items cancelled or backordered and the remainder shipped.

Web Master:
Summer Cove, Ltd. francie@iere.com

Revised: April 20, 2004